RETAILRetail Keeps Getting More Social — Even As Amazon Stumbles

Social media is taking a lot of fire these days, whether the issue is “fake news” or data privacy or just the time-wasting tendencies of many users. Regulation might be in the future. But social media is also driving retail innovation, and those trends are going to help shape commerce in the all-important fourth quarter and beyond into the 2020s.
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